Roland Francis Cox
rollinc@hotmail.com
Home Tel: 703-815-8220 VOICE MESSAGE SYSTEM
Goal
Contribute to an organization’s success in
support of the Department of Defense, Defense agency or federal government.
“Learning cliff” mantra and adaptability are two keys to my success. Creative
and analytic thinking help me in the performance of my duties. My experience
could aid an organization in its support of the US government.
Summary
24 years General DOD telecommunications, 16 years
Specialized support of DISA networks and systems
Education
University of
Maryland, Associate in
Arts - Management Studies
Technical Skills
Resourceful usage of COTS/GOTS applications and
databases: MSOffice applications; Defense e-collaboration tools - DISA
Workspaces, Defense Enterprise Portal Service (DEPS) Sharepoint,
Defense Knowledge On-line (DKO), CISCO MeetingPlace, Defense Connect
On-line (DCO); JITC Joint Interoperability Tool and System (JITS)
Tracking Program (JTP), Word Wide On-Line System (WWOLS),
Integrated Configuration And Tracking System (ICATS)-Visionael, I3TEL,
ICATS Remedy, Trouble Management System (TMS) Remedy, Resource
Information Management System (RIMS), DISA Direct Order Entry, TCOSS,
DITCO IDEAS
Clearance
Top Secret-Adjudicated 04 October 2012
Technical / Educational Certifications
Tactical Circuit Controller-US Army Signal Center & Fort Gordon, GA
Cable Systems Installer/Maintainer Course-US Army Training Support Center, Newport News, VA
Fiber Optics Connectors & Splicing Techniques-504th Signal Battalion, Fort Huachuca, AZ
Communications Electronics Installer Course-504th Signal Battalion, Fort Huachuca, AZ
Test Desk Trouble Locator Apprenticeship-US Dept of Labor, Washington, DC
Request-For-Services Workshop-US Army Communications Certification Office, Fort Huachuca,
AZ
DISA Provisioning and Order Entry Training-DISA CONUS, DISA, Fort Meade, MD
ITIL v3 Foundation Prep Boot Camp-Global Knowledge, Falls Church, VA
Technical Writing Course-DISA JITC, Fort Huachuca, AZ
Digital Techniques Course-US Army Signal Center & Fort Gordon, GA
Introduction to Data Communication Concepts
Course-US Army Signal Center & Fort Gordon, GA
DISN Data Services Course-DISN Data Networks Division, DISA, Falls Church, VA
Network Basics: Routers & Switches–National Technological University, Fort Huachuca, AZ
Switch Multiplexer Unit Course-USA Info Sys Engineering Command, Camp Roberts, CA
DSN Integrated Management Support System
Operations-GTE Government Systems Corp, Seoul, ROK
Network Systems Management-Washington University, Saint Louis, MO
LAN/WAN Integration-Washington University, Saint Louis, MO
Advanced Topics in Local Area Networking-Washington University, Saint Louis, MO
TCP/IP Fundamentals-Washington University, Saint Louis, MO
Essentials of ATM-American Research Group, Inc. Fort Huachuca, AZ
ATM Internetworking-American Research Group, Inc. Fort Huachuca, AZ
ATM Networking-National
Technological University, Fort Huachuca, AZ
Experiences
URS Corp
(Apptis, Inc.) - Falls Church, VA 2204105/2010 – 02/2014
Principal Network Engineer-Telecommunications
Analyst/Provisioner
-
Issued over 1,700
telecommunication services orders supporting DOD backbone infrastructure
(satellite, legacy multiplexer and new optical transport networks) and
customer access to DOD network services (classified & unclassified
IP, video conferencing , and DOD classified switched voice) including
customer dedicated services.
-
Coordinated over 350 customer
and program requirements for leased services with DOD contracting
office.
-
Sent over 800 orders
supporting classified and unclassified IP network backbone as well as
customer access requirements.
-
Contributed 133 orders for
DISA HQS Relocation DOD BRAC project’s IP requirements.
-
Wrote 48 orders supporting
defense video conferencing PMO project amending 16 previously issued
orders correcting multiplexer assignments.
-
Supported DOD classified
switched voice network with 230 backbone orders for DISA, Southern
Command and Central Command headquarters relocation projects.
-
Released 382 orders in
support of 20 different DOD customer projects.
Apptis, Inc.
(SETA) - Falls Church, VA 2204102/2005 - 04/2010
DISA TRANSPORT CONFIGURATION MANAGEMENT
SPECIALIST
-
Assisted government Transport
Configuration Manager with configuration identification and change
control of Optical Transport Network, Mult-Service Provisioning Platform
(MSPP), DISN ATM, Promina/IDNX and ESONET transport networks and
technologies.
-
Received, reviewed, processed
and tracked 200 request-for-changes and supporting documents relative to
configuration items being added, removed and changed in the MSPP
network.
-
Scheduled and conducted
monthly MSPP network configuration control board meetings.
-
Created and published the
monthly MSPP CCB agenda and minutes for the meeting attendees.
-
Created 5 e-collaborative
worksites to post Transport CM documents allowing for better document
control and tracking as well as reduction email storage.
-
Implemented and utilized
real-time on-line conferencing services to conduct and record monthly
CCB meetings for all Transport CM meetings.
-
Issued ATM network addresses
for engineer requests involving ATM node installations.
DISA-CONUS
GLOBAL NETOPS SUPPORT CTR - Scott Air Force Base, IL 6222501/2002 - 01/2005
CONTINGENCY AND EXERCISE COMMUNICATIONS MANAGER
-
Provided planning for
deploying military units’ voice, video and data requirements in over 300
training and contingency missions supporting 7 DOD combatant commanders.
-
Directed and managed the
interface of mobile to fixed communications at 9 DOD facilities.
-
Coordinated with 3 Regional
Satellite Support Centers for customer requirements requiring satellite
carrier service.
-
Directed 4 DOD Network
Operations Centers, all 9 DOD facilities’ personnel, and all deployed
unit technicians in all phases of implementation and operation of
services as needed.
-
Supervised and trained 6 DOD
military technicians in mission and DOD facility management and
assignments.
-
Maintained and reported a
daily status on the 9 DOD facilities and their services and assets
relative to their current and future mission support.
-
Programmed and troubleshot
the Switch Multiplexing Unit equipment at the 9 DOD facilities.
DISA SWA
REGIONAL NETOPS AND SECURITY CENTER - Naval Support Activity, AE Manama,
Bahrain
01/2000 - 12/2001
SYSTEMS CONTROL OFFICER
-
Managed and directed a
13-person military and contractor team in operating, maintaining,
monitoring and reporting status on all fixed and deployed
telecommunication services and assets supporting DOD intelligent
multiplexer, switched voice, and IP Router networks in South West Asia.
-
Developed, maintained, and
executed reporting and restoration plans for service impacting events in
concert with DOD theater command staff and operating elements.
-
Coordinated authorized
telecommunication service interruptions with all elements of the network
control hierarchy and the Central Command staff.
DISA JOINT
INTEROPERABILITY TEST COMMAND - Fort Huachuca, AZ 8561306/1996 - 12/1999
CIRCUIT AND NETWORK MANAGER/INSTALLER
-
Engineered, implemented,
installed and maintained nodes and networks supporting Joint Command,
Control, Communications, Computers, and Intelligence systems testing by
the center.
-
Implemented and maintained a
computer-based circuit record management database for over 100
telecommunication requirements.
-
Coordinated and implemented
testing and acceptance of circuits and services for both the center and
9 US based remote test facilities.
-
Briefed visiting military,
government, and foreign personnel on JITC center status and
capabilities.
-
Managed a ($1.5M) intelligent
multiplexer network and a ($3M) 3,584-port computerized patch and access
system.
-
Submitted over 50 requests
for Defense Information System Networks services required for switched
voice and IP network test labs.
-
Identified and discontinued
lease maintenance charges for equipment a vendor no longer supported
saving DOD over $100,000 in annual funds.
1ST SIGNAL
BRIGADE - US Army Garrison Yongsan, AP Seoul, Republic of Korea07/1991 - 05/1996
REQUEST FOR SERVICES & FACILITY CONTROL
OFFICER
-
Prepared and submitted over
1,700 valid, approved, formatted requests for Defense Information
services supporting international, major US-Korean military training
exercises, urgent and emergency Army telecommunications requirements.
-
Managed and maintained
telecommunications records on 5,000 DOD and non-DOD circuits and trunks,
100 transmission media links, and 140 facilities supporting US Forces
Korea and Eighth US Army.
-
Supervised and trained
incoming personnel on the operations and management of Defense
Communications Systems in Korea including service interruptions
isolation and resolution.
-
Provided both near-real time
and daily status reports to higher level DOD organizational leadership
and staff on all service impacting network events affecting critical and
high interest telecommunications services and assets.
BRAVO COMPANY,
38TH SIGNAL BATTALION - US Army Garrison Wiley Barracks, AE Neu-Ulm, Germany
04/1988 - 06/1991
TACTICAL COMMUNICATIONS TEAM LEADER
-
Supervised and trained a
3-person team in the installation, operation, and maintenance of a
deployable switchboard, a patch panel, two generators and vehicles
supporting a wartime nuclear strike task force.
-
Supervised tactical cable
routing and wiring within the communications node’s deployed area.